- Overall accountability for learning (technical, leadership, management, strategic) across Group Shared Services - Understand Operations business strategy and advise on learning that enables and drives this strategy - Define and implement an integrated learning strategy to build technical, management and leadership capability in the GSS - Vet and manage relationships with business unit vendors - Manage relationship with senior stakeholders in HR and business - Align all learning with the QMS framework
Key focus of my role is to manage the People Readiness (change management, communication and training) and HR Transformation (OE, OD, capability assessment) workstreams to ensure stakeholders are engaged and bought into the success of the project. This is achieved through engagement with stakeholders, ensuring alignment of leaders, consistency of key messages and a focus on sustainable business transformation.
Training lead on Project EVO responsible for the achievement of 80% average attendance of end users for ERP system roll out and Hypercare training: - implementation of Training strategy to end users (acheived overall 90% of classroom sessions conducted before system Go-live) - training logistics (national) - training schedule management for 5500 end users - management of trainers (SAP, local and international) - management of training material development across 3 workstreams - training reporting and tracking
As a Relationship leader my focus is on: - generating business in new and existing clients - maintaining client relationships - delivery into key accounts on human performance projects (project management, change management, communication etc.) - overall account, team and project management of contracted projects - coaching team members according to development needs
As a Relationship leader my focus is on: - generating business in new and existing clients - maintaining client relationships - delivery into key accounts on human performance projects (project management, change management, communication etc.) - overall account, team and project management of contracted projects - coaching team members according to development needs
As a Learning Consultant my main task was to maximise team and client success. This included: - tackling a range of project challenges, including solution design, development and project management - partnering with Client Managers to identify and acquire opportunities, to deliver on agreed opportunities and to manage workloads so that Client Managers can meet utilisation targets. - assisting the Client Manager in defining the performance and learning challenge, writing a comprehensive, innovative learning proposal and costing the proposed solution - conceptualising a design strategy for the client and then co-ordinating the design and development of learning and assessment materials by the design team; developing project-specific standards, templates and where necessary, the deliverables to meet the clientâs expectations within agreed timelines, using appropriate resources - leading the design team and providing advice to the Learning Designers in the assigned project team and conducting quality reviews - reporting on project status, issues, dependencies and risks to the portfolio Client Manager As a Learning Consultant, I also provided performance leadership, coached and mentored team members, assisted in the performance management of the team and identified skills gaps and development opportunities.
Specialist consulting in project and change management, performance analysis and human capital solutions.
Short Course in Business Psychology and Human Behaviour
Concentration: Custodian
PRINCE2 Practitioner
Concentration: Project management
BA
Concentration: English, Applied Linguistics
BA
Concentration: English, Applied Linguistics
BA General
Concentration: Applied Linguistics (English)
Personal: pilates, travelling, trail running, brownies, networking, social media,
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